Our Expertise

Organizations with the best talent are the most successful. The ability to quickly upskill and reskill your workforce is one of the most critical competencies in today’s rapidly changing business environment.

At Metrix, our expertise is in how people learn. We pair this expertise with powerful design and development capabilities to create inspiring training programs that improve employee performance.

We work across industries, taking a deep dive into the culture and goals of each of our clients to create custom programs that meet their unique needs.

Our Approach

We use a tried and true set of tools and follow a modified ADDIE approach where design and development are always iterative, described below. We adapt this to a more agile way of working as needed to quickly produce the right solutions for each client.

PROJECT LAUNCH
PROJECT LAUNCH
To ensure project alignment across the project team
ANALYSIS
ANALYSIS
To get to the heart of the learning opportunity
DESIGN
DESIGN
To design a solution that achieves the desired result
DEVELOPMENT
DEVELOPMENT
To develop and finalize all learning materials
IMPLEMENTATION
IMPLEMENTATION
To ensure flawless execution
EVALUATION
EVALUATION
To assess the solution’s impact and continuously improve

HOW WE WORK WITH CLIENTS

We partner with our clients over the long term. As a client you can expect:

Total collaboration

We get to know you and the best way to work seamlessly together, as one team.

Deep expertise

We draw from 30 years of experience and the latest research to bring you smart ways to exceed your goals.

Strong project management

You can rest easy knowing that we take care of the details.

Our Story

Metrix was founded over 30 years ago by partners Susan Caldwell and Christine Pylat. They saw an opportunity to create a new kind of training design agency that created exceptional content with a relentless focus on results. The company was named Metrix because we always include metrics into our learning designs, ie how you know if the desired performance is achieved.

Metrix has since transitioned to the next generation of leaders, an exceptional team of learning and marketing experts with strong business acumen. We are proudly women-owned.

At Metrix, we promote a supportive and collaborative culture where we encourage shared success. We believe in our team and are invested in their individual growth and well-being. Here are some of the perks we offer to support that mandate:

- 4.5 Day Work Week

- Career Progression and Development Opportunities

- Post-COVID Flexible Working Arrangements

- Extra Vacation and Personal Days

- Benefits from Day One (which includes a flexible Health Spending Account!)

woman-owned

Our Values

Our company values anchor our beliefs and goals.

PEOPLE FIRST
PEOPLE FIRST
We nurture our relationships with clients, employees, and partners as people first and prioritize learner needs.
A STEP AHEAD
A STEP AHEAD
We think ahead, anticipating our client's needs. We stay proactive and bring new ideas to each engagement.
ACCOUNTABLE ALWAYS
ACCOUNTABLE ALWAYS
We earn trust with our clients by taking accountability for the quality, impact and on-time delivery of our work.
STRENGTH THROUGH DIVERSITY
STRENGTH THROUGH DIVERSITY
We take action to create an inclusive and equitable workplace and community.
TIME MATTERS
TIME MATTERS
We come prepared and stay efficient to ensure no one's time is wasted.

Giving back

We believe that organizations have a responsibility to contribute to the health of their community. Some of the organizations that we have worked with and/or donate to regularly include:

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