Software investment is increasing but adoption rates are not. A common reason for software implementation failures is a lack of investment in change management and training. Metrix Group and Prompta Consulting Group share how change management and training can work together to increase software return on investment. Prompta provides business and cultural transformation and organizational change management support to ensure a thoughtful and data-driven approach to change. Metrix Group provides unparalleled, targeted training to continue to inspire change and ensure your people have the skills required to execute. Together they highlight common implementation failures and their solutions, and share their top tips to ensure a successful implementation. When change management and training work seamlessly together, the end users experience improved readiness and preparedness. They can see integrated processes which reinforces key themes and messages across change management, training and communications.