Rexall had identified leadership development as a critical enabler of their strategy. Although they had an existing leadership model, they needed a vision and structure for how to take current and new leaders from good to great in all roles and departments across the organization. They also needed their program to uphold their values, embody their culture and address the unique challenges of leadership in the retail pharmacy space.
The launch of the program was met with overwhelmingly positive feedback. It exceeded attendees' expectations, and they were glad to see a comprehensive plan for their current and future leaders. They felt supported and were left really energized about the program and the investment into their people. We look forward to the impact data as the program gets implemented across the country.