A biopharmaceutical company was launching an unprecedented number of new products in the next five years across the globe. Timely, effective and engaging training for their customer-facing teams was a critical success factor for launch, yet their commercial infrastructure, people resources, and experience with global brand launches was limited.
The new global training process and standards provided substantial time and cost savings compared to the previous way of working. The training standards were ripe with “practical innovation”, including an approach to micro-learning that supported a faster, more flexible and effective learning experience. As a result, our client could sleep at night knowing that we’re taking care of their launch training needs!